THE BRIEF
Mohamed Abdalla is new to Nairobi, Kenya. Being new to Kenya, he had no idea which movers to use and how to get them. He went online and googled “Movers near me” and Fushia Smooth Moves came up.
THE CHALLENGE
It wasn’t just about moving houses for Mohamed, he wanted a reliable moving company that could immerse him in the new community so that he would not feel helpless during and after the process.
THE solution
Mohamed was advised by our Move Consultants to subscribe to the Partment Package. Our MoveMate crew packed his items from his old home at Runda and transported them to Muthaiga in a clean and closed branded truck. Once in Muthaiga, our MoveMate crew customized the set-up of his new home the way he and his wife wanted it to be.
results
Our MoveMate crew arrived for the relocation 15 minutes before the agreed time. Our customer service team provided Mohamed with useful and relevant contacts to help him connect and get help from the community. When everything had been set-up at the new home, the Fushia crew delivered dinner to Mohamed, his wife and their 2 kids from Art Caffe and they moved smoothly ever after.
